Contact

North Carolina Mutual Life Insurance Company
411 W. Chapel Hill St.
Durham, NC 27701

Need to file a claim, manage your account, or ask a question about an existing policy?

Call +1 (800) 626-1899 toll free or +1 (919) 682-9201.
Phone lines are open from 8:30 am to 5 pm ET Monday-Thursday and 8:30 am to 12:30 pm ET on Fridays. Our office is closed on weekends and holidays.

Forms, FAQs, and Notices

Find forms, notices, and answers to frequently asked questions on our Customer Care page.

How can I get insurance from NC Mutual?

North Carolina Mutual Life Insurance Company (“NC Mutual”) has entered a court-ordered rehabilitation. NC Mutual continues to administer in-force policies and pay claims. However, no new insurance policies are being issued.

Send us a message

Policyholders, don’t use this form! CALL us during customer service hours for immediate assistance.