Contact
North Carolina Mutual Life Insurance Company
411 W. Chapel Hill St.
Durham, NC 27701
SERVICE INTERRUPTION NOTICE: NC Mutual phones will be down Friday 8/9/19
The North Carolina Mutual Life Insurance Company phone system will be down for scheduled maintenance on Friday August 9, 2019 during our normal business hours of 8:30 am-12:30 pm. We apologize, but due to this planned temporary outage, Customer Service and Claims departments will be unavailable on Friday. We will resume normal operations at 8:30 am Monday, August 12, 2019.Need to file a claim, manage your account, or ask a question about an existing policy?
Call +1 (800) 626-1899 toll free or +1 (919) 682-9201.
Phone lines are open from 8:30 am to 5 pm ET Monday-Thursday and 8:30 am to 12:30 pm ET on Fridays. Our office is closed on weekends and holidays.
Forms, FAQs, and Notices
Find forms, notices, and answers to frequently asked questions on our Customer Care page.
How can I get insurance from NC Mutual?
North Carolina Mutual Life Insurance Company (“NC Mutual”) has entered a court-ordered rehabilitation. NC Mutual continues to administer in-force policies and pay claims. However, no new insurance policies are being issued.
Send us a message
Policyholders, don’t use this form! CALL us during customer service hours for immediate assistance.